FAQ

Table Questions

CUSTOMIZATION 

What is you turnaround time?

Our lead time is about 6-8 weeks depending on the project.

Can you do custom orders?

We can customize the color, size, and wood. Please contact us here. We will respond promptly.

Can you color match to any color I want?

We have a wide selection of stains we prefer to work with. We may not be able to exactly color match, but we can help recommend a color that compliments your space.

Do you guys make just tops or frames only?

Yes, please message us the size, wood, and color and we'll get back to you with a quote.

 

Can you make the table counter height (36")?

Yes. Please keep in mind that most doors are about 30"-32" wide. We recommend there be double-doors or clearance to maneuver the base in sideways.

How wide do you recommend the tables to be?

We recommend 36" - 48" wide depending on the length that you want your table and the size/layout of the room that it is going in. We recommend for your room to at least have 3 feet of clearance around the table. For example, if your table 6' x 36", we recommend the dining room to be at least 12' x 9'.

  • 6' Length - 36" Width
  • 7' Length - 42" Width
  • 8' Length - 42" Width
  • 9' Length - 48" Width
  • 10' Length - 48" Width

How many people can you fit around a 48" Round Table? 60", 72" and so on?

If your chairs are about 18"-20" wide, here is what each table can seat:

  • 48" = 4 seats
  • 54" = 4-6 seats
  • 60" = 6-8 seats
  • 72" = 8-10 seats

Depending on the size of you chairs, this number may vary by one to two people. Visit here for more information.

On average, how much do the tables weigh?

It depends on the size, wood, and design.They usually range between. 200lbs - 450lbs. 

Lightest to Heaviest Woods:

  1. Eastern White Pine
  2. Knotty Alder
  3. Maple
  4. White Oak

Are your tables childproof when it comes to splinters or sharp edges?

All our tables will be sanded down to a smooth finish (220 Grit) and then sealed with 3-4 coats of Polyurethane or Lacquer (depending on the wood) with sanding between coats. Before purchasing, please take a look at the different types of wood and their durability performance here

We can also make note to our build team to take an extra bit of time sanding the edges and the underside of the table for it to be kiddo-proof.

 

Can I visit the shop?

We are currently in a warehouse in Lewisville, TX that is more of a production site. If sawdust, tools, and loud noise doesn't bother you, please contact us here to schedule an appointment.

Do you offer stain samples? 

Yes. We ship up to 6 stain swatches in a small box for $30 so that you can get a good look/feel for your home. Contact us to place an order of the swatches here. Samples will be mailed within the next 3-5 business days. 

Do you make chairs?

No we are not making chairs at the moment.

What woods do you offer?

  • Eastern White Pine
  • Knotty Alder
  • Maple
  • White Oak

For more info, please learn more here, or order samples here

Do you work with residential and commercial interior designers?

Yes, we work with many interior designers. Contact us for inquiries.

 

DELIVERIES, PICKUPS, & SHIPPING

Where are you located?

1495 N Kealy Ave,
Lewisville, TX 75057

Monday - Friday | 10AM - 5PM

Do you offer delivery or shipping?

We do offer delivery depending on if you within 40 miles of our Lewisville location for $125-$175. 

How can I be eligible for free delivery?

If you spend over $1200 and live within our 40 mile range, then we will offer free delivery. 

How does shipping work?

We work with a third-party shipping company. Once the table is almost complete, we schedule out a shipping timeframe.


On the day of delivery, can you move my old dining table so that I can have the new one in place of that?

We prefer the old dining tables to be moved beforehand so that we can carry the new dining table in as efficiently as possible upon arrival.

If I'm picking up our tables, what kind of vehicle should I use?

We highly recommend trucks because of their large beds. SUVs might work but you might need to take the seats out for the table to fit in. However, entry tables might fit just fine without having to remove the seat. They also fit well in sedans. If these options don't work, we also recommend borrowing a friend's trailer or renting one from U-Haul. If none of these options work, please schedule delivery/shipping with us. 

If I'm picking up an order, do I need to bring anything?

Please bring blankets and straps.

 

Maintenance Questions

MAINTENANCE

What do you use to finish the tables?

For pine and alder, we spray 3-4 coats of a water-based polyurethane in a satin-sheen. For maple and white oak, we spray 3-4 coats of lacquer in a satin-sheen. For a specific sheen (matte/flat, glossy, semi-gloss), please contact us. There may be an additional fee.

How do you take care/clean of the table?

  • Wipe spills right away
  • Use a damp wash cloth
  • Any general wood cleaner is fine
  • Avoid harsh chemicals such as disinfecting wipes and vinegar
  • Avoid direct sunlight
  • Avoid placing hot items like hot pans on the table
  • Use coasters

How do I move my table around without it scratching the floor?

We suggest putting felt pads on the bottom each leg so that they slide around easier. On deliveries, we put felt pads on each leg to prevent scratching on the floor and level off the table incase of uneven flooring.

Should I worry about water rings?

We highly recommend coasters for water/cup rings. 

 

 

OTHER SERVICES

Do you do installs?

Unfortunately we don't do installs at this time. 

Can you build other living room, office, or bedroom pieces?

Yes, please message us for more details.

Do you provide tables and desks for businesses as well?

We have done various large scale orders for local business. 

Do you offer bulk deals?

Yes, please contact the team.

 

 

REFUNDS & RETURNS

Do you offer refunds?

We are not accepting any refunds or returns.

The Woodhills by David V. has the right to to refuse returns that are not in as-new condition due to damage or misuse from the customer.