FAQ

Table Questions

Customization

What is you turnaround time?

8-10 weeks

Can you do custom orders?

Definitely! We love doing custom orders! Just contact us either through the website's contact page, call, email, or even on Facebook. We'll try to touch base with you as soon as we can. 

Can you color match to any color I want?

We have a wide selection of stains we prefer to work with. We may not be able to exactly color match, but we can help recommend a color that compliments your space!

Do you guys make just tops or frames only?

We sure do! Just message us and we'll find the right top or frame for you!

Can you make tables with metal frames or glass tops?

We can build tables with metal frames. However, with glass tops, not so much.

What's the minimum length you guys are willing to make?

There really isn't a minimum length that we can do, however the smallest table that we have made was a 4ft in length dining table! 

How wide do you recommend the tables to be?

We recommend 36" - 45" wide depending on the length that you want your table and the size/layout of the room that it is going in! 

What's a good table length to fit a family of 6?

We have found that a 6' X 36" table fits a family of 6 the most comfortably! 

How many people can you fit around a 48" Round Table? 60", 72" and so on?

For a 48" round table 4 people, for 60" table 6 people and for 72" table 8 people. However, depending on how close you want each person to be as well as the size of you chairs, this number may vary by one to two people. Visit here for more!

On average, how much do the tables weigh?

This really depends on size on the table and the wood that you chose to go with for your furniture! They're usually 200lbs - 450lbs

Are your tables childproof when it comes to splinters or sharp edges?

All our tables whether made from Pine or Hardwood (alder and maple) will be sanded down to a smooth finish (220 Grit) and then sealed with three coats of Polyurethane (satin-finished water-based) with sanding between coats. Before purchasing, please take a look at the different types of wood and their durability performance here

We can also make note to our build team to take an extra bit of time sanding the edges and the underside of the table for it to be kiddo-proof!

Can you paint/stain the top and frame in different colors?

We can certainly paint the frame and stain the top in whatever color you like! Message us for details!

Can you do a hardwood top and a pine or metal frame?

We definitely can! Just message us so we can get your inspiration just right!

Can I visit the shop?

Our showroom in Carrollton is being remodeled. We are currently working in a warehouse in Denton, TX that is full of tools, sawdust, and our team ins the build process. However, if you do want to stop by, then we can schedule an appointment for you to stop by and see. Contact us here!

Do you offer stain samples? 

Yes! We ship up to 6 stain swatches in a small box for $30 so that you can get a good look/feel for your lovely home. Contact us to place an order of the swatches here, and we'll send an invoice via email and have the samples shipped within the next five business days! If you do decide to place an order with us, the $30 will be credited back to your purchase!  

Do you make chairs?

No we are not making chairs at the moment. Possibly in the near future so stay in touch with us!

What woods do you use?

  • Hard Maple
  • White Oak
  • Red Oak
  • Knotty Alder
  • Superior Alder
  • Furniture Grade Pine
  • Yellow Pine

 

 

 

Deliveries, Pickups, Shipping

Do you offer delivery or shipping?

We do offer delivery depending on if you within 45 miles of our Denton location for $125-150. 

How can I be eligible for free delivery?

If you spend over $1200 and live within our 45 mile range, then we will offer free delivery. Feel free to contact us about eligibility and we'll see what we can do!

Can you deliver or ship out of state?

For delivery, it depends on if it's a nearby state to Texas such as Oklahoma. Will have to confirm with the delivery team. Fortunately, we can ship your order out of state for $375.

On the day of delivery, can you move my old dining table so that I can have the new one in place of that?

We prefer the old dining tables to be moved beforehand so that we can carry the new dining table in as efficiently as possible upon arrival. However, if you struggle to move the old dining table on your own, then we'll gladly help.

If I'm picking up our tables, what kind of vehicle should I use?

We highly recommend trucks because of their large beds. SUVs might work but you might need to take the seats out for the table to fit in. However, entry tables might fit just fine without having to remove the seat. They also fit well in sedans. If these options don't work, we also recommend borrowing a friend's trailer or renting one from U-Haul. If none of these options work, feel free to schedule a delivery with us. 

If I'm picking up an order, do I need to bring anything?

You don't necessarily need to bring anything but we would definitely recommend blankets/moving blankets so that it protects the table and vehicle from scratches. For trucks and trailers, we highly recommend straps to tie down the table from moving around in the bed or from ending up in pieces on the ride back home.

For more information, visit our Delivery & Pickups page!

Maintenance Questions

Maintenance

Is it sealed?

Every single table is sealed with three coats of polyurethane.

How do you take care/clean of the table?

Maintenance is very easy! For your daily use, we like to recommend a damp soft cloth or napkin to clean minor smudges or spills! Every few weeks we recommend using Pledge or Orange Glo these can disinfect your table and make it look brand new once again. Other great options for daily use are Mrs.Myers, Murphy, or the Method Wood For Good Daily Cleaner.

When using Orange Glow, spray on the towel and gently wipe the table. That way you won't have overspray and have slippery floors.

How do I move my table around without having it scratch the floor?

We suggest putting felt pads on each legs so that they slide around easier. Generally on deliveries, we put felt pads on each leg to prevent scratching on the floor and level off the table incase of uneven flooring.

Should I worry about water rings?

We apply three coats of polyurethane to protect the table, but would highly recommend coasters for water/cup rings. 

 

 

Other Services

Do you do installs?

Unfortunately, we don't do installs at this time. 

Do you make chairs too?

At the moment, we offer a small selections of chairs but most commonly do benches. If you want to know more about chairs, send us a message! 

Can you build other bedroom furniture like desks, bed frames, end tables, drawers, or closets?

We can definitely make desks whether it's at home or office.

Can you build living room furniture like cabinets, coffee tables, shelves, chimney mantles, or TV consoles.

Yes, we do! Just contact us to learn more! 

Can you build kitchen furniture like kitchen islands, cabinets, dog crates, etc?

Yes, we do! Just contact us to learn more! 

Do you provide tables and desks for businesses as well?

We sure do! We have done various large scale orders for businesses local to where we are located! Just get into contact with us to learn more! 

Do you build product displays?

Yes! We have made product displays for Buc-ees for fouryears now! We have also done product displays for stores local to Carrollton. 

Do you offer bulk deals?

Yes! Contact for more info to work out a deal with us for your needs!  

 

 

Refunds & Returns

Do you offer refunds?

If within the 14 days of the delivery date that you are not completely satisfied with your order and would like a refund, only 65% of the order is refunded as soon as the table is returned to The Woodhills by David V. Any applicable fee in the purchase will not be eligible to be refunded. We will not cover any cost of freight, delivery, or shipping.

Upon return, your order will be examined and the 65% refund of the purchased price will be issue.  

For example, a customer buys an $800 table and pays a $200 delivery fee. The total would be $1000. The customer doesn't like the table or wants to return it so we'll gladly issue 65% back from the $800 amount. If the piece is delivered back to us or if we have to go out and pickup the piece, then another delivery fee will be charged.

The Woodhills by David V. has the right to to refuse returns that are not in as-new condition due to damage or misuse from the customer.

 

    What if I don't like the stain color I chose and I want to choose another color?

    We do charge a 10% fee to re-stain and an addition delivery fee for our local DFW clientele. So, we do our best to help you get exactly what you want the first time.